Teladoc Health is the telemedicine provider for Blue Cross of Idaho members with coverage for non-emergency medical conditions, mental/emotional health, dermatology and nutrition. Click here for telemedicine options for Kaiser members.

Teladoc Health doctors are available to help you and your family feel better while traveling, at work or at home—day or night. They can resolve many of your non-emergency medical issues via phone or video consultation. A Teladoc doctor can also send prescriptions to your nearest pharmacy if needed.

In addition to general medical services, Teladoc Health providers are available to help care for your mental/emotional health, dermatology and nutrition needs.

Teladoc Telemedicine

General Medical
Talk to a doctor 24/7 for non-emergency conditions such as flu, sinus infections, allergies, sore throats, coughs, COVID-19 advice and more.

Cost: $20 copay per visit*

Mental/Emotional Health
Talk to a therapist or psychiatrist of your choice 7 days a week from anywhere for stress, anxiety, depression, trauma, grief, burnout and more.
Cost: $20 copay per visit*

Dermatology
Upload images and details of a skin issue in the Teladoc app. A dermatologist will review them and provide a treatment plan within 24 hours or less for acne, psoriasis, rashes, rosacea, eczema, skin infections, moles and skin spots.

Cost: $20 copay per visit*

Nutrition
Talk to a registered dietitian for weight management, digestive issues, special diets, food allergies, custom meal plan and more.

Cost: $20 copay per visit*

* HSA Plan members pay the full cost until the annual deductible is met. After the annual deductible is met, HSA members pay a $20 copay per visit. The full cost for each type of visit is as follows:


- General medical visit:  $57 per visit

- Dermatology visit: $89 per visit

- Nutrition visit: $61 per visit

- Initial mental health consult with MD: $245 first visit

- Subequent mental health consult or follow-up with MD: $109 per visit

- Follow-up visit with mental health therapist: $99 per visit


Watch a Teladoc Mental Health ad.

Download a Teladoc Services Flyer or a set of Teladoc FAQs.

Strengthen your whole self with Teladoc Mental Health Digital (formerly myStrength). This is a free program available to all associates eligible for company health plans.

Get started with Teladoc Health

You have 3 ways to set up your account:

  1. Go to Teladoc.com
  2. Download the Teladoc mobile app from the App Store or Google Play
  3. Call 1-800-TELADOC (835-2362)

Virtual visits with your PCP

Certain healthcare providers offer virtual visits as part of their clinical practice. If you have an appointment with your primary care physician or another member of your care team by phone or video, that visit is covered under the medical plan just like an in-person visit, subject to your standard copay or coinsurance and deductible.