If you experience a qualifying life event, you must enter information about the qualifying life event using myACI Benefits self-service within 31 days of the event (60 days for the birth or adoption of a child or medical changes due to Medicaid or CHIP changes). The changes you make must be consistent with the event.
For assistance, contact the Benefits Service Center, M-F, 6 a.m. to 6 p.m. AZ time at 888-255-2269. Press 2, then press 2 again to speak with a Benefits Service Center Representative.
Some documentation may be required. Acceptable forms of documentation may be a marriage certificate, divorce decree, benefit confirmation statement with dates, employer letter with dates, etc.
If you are enrolling new dependents under your medical, dental or vision coverage, you must submit documentation verifying that they are eligible for coverage under Albertsons plans.
Download a Dependent Verification Requirements Flyer which lists the allowable documents you can submit to verify your dependent’s eligibility to be covered under Albertsons healthcare plans. If you cover a domestic partner, a declaration of common law marriage or an affidavit of domestic partnership is required.
See Dependent Verification Process on the Eligibility page for information on how to submit your verification documents.