The Associate Experience Center (AEC) is available to assist you with questions about payroll and leaves of absence. They can also help connect you to the right resources for any benefit questions you may have.

The AEC is staffed with a team of friendly Customer Service Specialists who can:

  • Assist you with questions about payroll and leaves of absence.
  • Answer basic benefit questions and connect you with Lifeworks, the vendor that provides the online benefits enrollment system if you need assistance enrolling online or you wish to provide your enrollment elections by phone because you do not have access to a computer, tablet or mobile device connected to the Internet. A Lifeworks representative can also answer benefit questions having to do with medical, dental, vision, flexible spending accounts and COBRA coverage.
  • Provide carrier contact information to connect you with the right resources to answer your questions or help with any concerns you have.

Click on the thumbnail image below to enlarge the AEC phone tree diagram.