The Associate Experience Center (AEC) is available to assist you with questions about employment verification, password resets, leaves of absence, employment application assistance and more. Speak to a Benefits Service Center Agent for questions about benefits.
The Associate Experience Center (AEC) is staffed with a team of friendly Customer Service Specialists who can assist you with:
- Questions about payroll and leaves of absence.
- Employment verification
- Password resets and system issues
- Payroll garnishments or employment application assistance
Speak to a Benefits Service Center Agent for assistance with:
- Questions about company-sponsored benefits including health, life, disability, 401(k), pension and more
- Questions about online enrollment and how use myACI Benefits self-service
- Connecting you to our vendor partner for benefits continuation through COBRA or direct billing while on leave of absence
- Connecting you to our vendor partner for flexible spending accounts or a health reimbursement account
- Connecting you to our vendor partner for a health savings account and 401(k) plan
- Connecting you to our vendor partner for pension benefits
- Connecting you to our vendor partner for Aflac voluntary benefits including accident, critical illness and hospital indemnity insurance
- Connecting you to our vendor partner for pet insurance
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