The Associate Experience Center (AEC) is available to assist you with questions about employment verification, password resets, leaves of absence, employment application assistance and more. Speak to a Benefits Service Center Agent for questions about benefits.

The Associate Experience Center (AEC) is staffed with a team of friendly Customer Service Specialists who can assist you with:

  • Questions about payroll and leaves of absence.
  • Employment verification
  • Password resets and system issues
  • Payroll garnishments or employment application assistance

Speak to a Benefits Service Center Agent for assistance with:

  • Questions about company-sponsored benefits including health, life, disability, 401(k), pension and more
  • Questions about online enrollment and how use myACI Benefits self-service
  • Connecting you to our vendor partner for benefits continuation through COBRA or direct billing while on leave of absence
  • Connecting you to our vendor partner for flexible spending accounts or a health reimbursement account
  • Connecting you to our vendor partner for a health savings account and 401(k) plan
  • Connecting you to our vendor partner for pension benefits
  • Connecting you to our vendor partner for Aflac voluntary benefits including accident, critical illness and hospital indemnity insurance
  • Connecting you to our vendor partner for pet insurance