The Associate Experience Center (AEC) is available to assist you with questions about employment verification, password resets, leaves of absence, employment application assistance and more. For questions about your benefits, you can speak to a Benefits Service Center representative.

The Associate Experience Center (AEC) is staffed with a team of friendly Customer Service Specialists who can assist you with:

  • Questions about payroll and leaves of absence.
  • Employment verification
  • Password resets and system issues
  • Payroll garnishments or employment application assistance

You can speak to a Benefits Service Center Representative who can assist you with:

  • Questions about company-sponsored benefits including health, life, disability, 401(k), pension and more
  • Online enrollment questions and how use the system
  • Connecting you to our vendor partner for benefits continuation through COBRA or direct billing while on leave of absence
  • Connecting you to our vendor partner for flexible spending accounts or a health reimbursement account
  • Connecting you to our vendor partner for a health savings account and 401(k) plan
  • Connecting you to our vendor partner for pension benefits
  • Connecting you to our vendor partner for Aflac voluntary benefits including accident, critical illness and hospital indemnity insurance
  • Connecting you to our vendor partner for pet insurance

Call the AEC at 888-255-2269 Option 2

Representatives are available to take your call M-F, 6 a.m.to 6 p.m. Arizona Time.

You can also call the Benefits Service Center directly at 833-407-4282 Option 1

Click on the thumbnail image below to enlarge the AEC phone tree diagram.