Associates and family members enrolled in a BCI medical plan must use Transcarent for designated knee, hip, shoulder, spine and bariatric surgeries.

In most cases, if you are enrolled in a BCI medical plan, designated knee, hip, shoulder, spine and bariatric surgeries may only be covered when accessed through Transcarent. Some exceptions apply for members in Boise, ID and Lubbock, TX where Transcarent is still developing a best-in-class provider network.*

Benefits for you

  • Cost: With Transcarent, EPO and PPO members pay $0 for any designated surgical procedures. Per IRS rules, HSA participants must first meet the annual deductible. In addition, travel expenses for you and a companion will be covered if a local surgeon is not an option, and travel over 100 miles is required.
  • Experience: Your dedicated Care Coordinator is there to help you find the right surgical provider, schedule your surgery, understand your benefits, and manage billing and paperwork.
  • Quality: Transcarent takes special measures to ensure the care you get is the care you can trust, hand-selecting surgery partners because they meet or exceed quality standards and are among the top-ranked in the nation.
  • Access: Receive fast access to top-rated facilities and surgeons specializing in your procedure.

* As of January 1, 2024, your spine, knee, hip, shoulder, or bariatric surgery may only be covered when accessed through Transcarent. Some exceptions apply for members in Boise, ID and Lubbock TX where we are still developing our best-in-class provider network. If you have questions, please contact your Care Coordinator. Failure to schedule your surgery with Transcarent (or obtain a waiver for members in Boise, ID or Lubbock, TX) may result in a financial penalty.

Which procedures are covered through Transcarent

* Indicates a required use procedure

Ankle/Foot

  • Ankle fusion
  • Ankle repair/replacement
  • Arthroscopy
  • Removal of support implant

Knee

  • ACL/MCL/PCL repair
  • Arthroscopy*
  • Knee replacement/revision*

Hip

  • Arthorscopy*
  • Hip replacement/revision*

Hand/Wrist/Elbow

  • Carpal tunnel release
  • Elbow fusion/replacement
  • Wrist fusion/replacement

Shoulder

  • Shoulder replacement/revision*
  • Arthroscopy
  • Rotator cuff repair*
  • Shoulder repair

* Indicates a required use procedure

  • 360 spinal fusion*
  • Anterior/posterior cervical fusion (ASDF, PCF)*
  • Anterior/posterior/extreme lumbar interbody fusion (ALIF, PLIF, XLIF)*
  • Artificial disc replacement
  • Decompression laminectomy*
  • Discetomy/microdiscectomy*

* Indicates a required use procedure

  • Gastric band removal*
  • Roux-en-y gastric bypass (RYGB)*
  • Sleeve Gastrectomy*
  • Duodenal switch (DS) procedure*
  • Gastric revisions*

If travel is required

If travel of over 100 miles (one way) from your primary residence is required to get you to a top surgeon for your procedure, travel expenses are covered for you and a companion, including:

  • Airfare
  • Lodging (one double occupancy room)
  • Meals and incidentals allowance
    • $50 per day for the patient when not admitted (days 1-14)
    • $50 per day for a companion (days 1-14)
    • $125 per week per person after 14 days (days 15+)

To receive this benefit, airfare and lodging must be arranged by your Care Coordinator. Any travel companion must be at least 18 years of age. You’ll receive a payroll check to cover your meals and incidentals incurred during this period.

How to get started with Transcarent

If you are currently in the process of pursuing knee, hip, shoulder, spine or bariatric surgery, please contact a Transcarent Care Coordinator as soon as possible. If you are enrolled in a BCI medical plan, activate your Transcarent account now by visiting the Albertsons page on the Transcarent website, downloading the Transcarent app (scan the QR code below using your mobile device) or by contacting a Care Coordinator.

Website: Albertsons Page on the Transcarent Website

Telephone: 888-387-3912 (Mon-Sun, 3 am to 7 pm PT)

Email: surgerycare@transcarent.com

Transcarent app: Scan the QR code below with your mobile device.