Say Hello to ALEX, Your Online Benefits Counselor (available Oct. 19, 2023)
ALEX is your online benefits counselor who will explain your benefits in simple, easy-to-understand language. ALEX can help you choose the benefits and coverage options that will meet your needs and your budget. Learn more.
Life Events that Occur During the 2024 Open Enrollment Period (November 1-28, 2023)
If you recently experienced a life event allowing you to enroll or make changes to your benefits in myACI with an enrollment window that overlaps the 2024 Open Enrollment period (Nov. 1-28, 2023), you must complete any benefit changes in myACI before you can make changes to your benefits for 2024 during the 2024 Open Enrollment period. Also if you need to submit documentation to enroll your dependents under medical, dental or vision with coverage effective prior to January 1, 2024, you must submit documentation for your dependents before you can make changes to your benefits for 2024 during the Open Enrollment period.
Once you make any updates to your benefits or submit documentation for your dependents in myACI, you must wait 24 hours before you can make changes to your benefits for 2024 during the Open Enrollment period.
If you have questions, contact the Benefits Service Center at 888-255-2269 option 2, then press 2 again to speak to a Benefits Service Center Agent.