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Preguntas frecuentes

How are prescription drugs covered?

2025-08-07T16:46:04-07:00

All of our medical plans offer coverage for prescription drugs. If you are enrolled in a Blue Cross of Idaho medical plan, MedImpact is the pharmacy benefit manager. You will receive a prescription drug ID card mailed to your home. See more on the Pharmacy Benefits page.

How are prescription drugs covered?2025-08-07T16:46:04-07:00

When should I use 2nd.MD?

2025-08-07T16:41:24-07:00

No problem is too big or too small for 2nd.MD. Here are a few scenarios in which you might consult 2nd.MD: You haven’t been feeling well, and your local provider cannot determine what the issue might be. Your local provider recommended surgery, and you don’t fully understand why or if there are other options [...]

When should I use 2nd.MD?2025-08-07T16:41:24-07:00

What services does 2nd.MD provide?

2025-08-07T16:37:18-07:00

Expert Medical Consultation: Connect directly with experts by video from the comfort of home. You'll be paired with a doctor who specializes in your specific condition. They'll review your medical records and have a detailed conversation with you, so you can feel confident about your medical decisions. Personalized Local Support: Helps members find a [...]

What services does 2nd.MD provide?2025-08-07T16:37:18-07:00

What is 2nd.MD?

2025-08-07T16:34:01-07:00

If you are enrolled in a Blue Cross of Idaho medical plan, you and your covered family members have access to expert medical advice and second opinions for health concerns from some of the country’s leading medical providers. When you’re facing a medical decision, 2nd.MD can help you receive the right diagnosis and the [...]

What is 2nd.MD?2025-08-07T16:34:01-07:00

Who is eligible for AccessHope?

2025-07-12T20:11:01-07:00

AccessHope is a unique benefit in that the program is available to more than just your immediate dependents. Eligible family members include your spouse/domestic partner, children (under and over age 26), parents, parents-in-law, grandparents, grandparents-in-law and siblings.

Who is eligible for AccessHope?2025-07-12T20:11:01-07:00

What is AccessHope?

2025-07-12T20:09:47-07:00

AccessHope provides associates enrolled in a Blue Cross of Idaho medical plan with confidential, cancer support services at no cost when you access the benefit. If you or an eligible family member is diagnosed with cancer, AccessHope connects you and your local treating oncologist to specialized experts at world-renowned National Cancer Institute (NCI)-designated comprehensive [...]

What is AccessHope?2025-07-12T20:09:47-07:00

What are the benefits of using Transcarent Surgery Care?

2025-07-12T19:56:42-07:00

Cost: With Transcarent, EPO and PPO members pay $0 for any designated surgical procedures. Per IRS rules, HSA participants must first meet the annual deductible. In addition, travel expenses for you and a companion will be covered if a local surgeon is not an option, and travel over 100 miles is required. Experience: Your [...]

What are the benefits of using Transcarent Surgery Care?2025-07-12T19:56:42-07:00

Do I have to use Transcarent Surgery Care for my surgery to be covered by my medical plan?

2025-07-12T19:55:10-07:00

As of Enero 1, 2024, specific spine, knee, hip, shoulder, or bariatric surgery may only be covered when accessed through Transcarent. Some exceptions apply for members in Boise, ID and Lubbock TX where we are still developing our best-in-class provider network. If you have questions, please contact a Transcarent Care Coordinator. If you do [...]

Do I have to use Transcarent Surgery Care for my surgery to be covered by my medical plan?2025-07-12T19:55:10-07:00

What is Transcarent Surgery Care?

2025-07-12T19:52:45-07:00

If you’re enrolled in a BCI medical plan, Transcarent is your dedicated partner for spine, knee, hip, shoulder and bariatric surgeries. Let Transcarent take care of the details and get you the result you want—all at little-to-no-cost to you. you’ll have access to the country’s best surgeons in the top facilities who specialize in [...]

What is Transcarent Surgery Care?2025-07-12T19:52:45-07:00

I am eligible for Medicare and/or my dependent is eligible for Medicare. How do these medical plan options coordinate with Medicare coverage?

2025-07-12T19:53:27-07:00

Try ALEX Medicare to get help with the whole Medicare process, whether you’re ready to sign up now or just looking to understand your options for the future. ALEX Medicare can help you learn about your Medicare eligibility and enrollment dates, how Medicare works with your existing insurance, and your Medicare coverage options and [...]

I am eligible for Medicare and/or my dependent is eligible for Medicare. How do these medical plan options coordinate with Medicare coverage?2025-07-12T19:53:27-07:00
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